FAQ

Please click on the on links to the subjects below to show the particular FAQ.

Offers and prices

Registration

Submitting holiday properties

Enquiries and bookings

Find property

Security and data protection

Enquiries and bookings

How do interested holidaymakers contact me?

A potential customer can contact you by clicking the “enquiry” button displayed at the bottom of the page which shows your property. This button opens a form which can be sent to you by E-mail. Alternatively, the form can be printed out and faxed or posted to you. Enquiries and bookings are forwarded directly to you.

Furthermore, the page containing your property has a “Property owner information” button. This button displays all your contact information.

How do customers book a holiday home or apartment?

A potential customer can book a property by clicking the “enquiry” button displayed at the bottom of the page which shows your property. This button opens a form which can be sent to the property owner by E-mail. The customer can also send his booking directly by E-mail, fax, or post using the appropriate buttons at the bottom of the enquiry sheet. Enquiries and bookings are all forwarded directly to you and the booking agreement is made between the holidaymaker and property owner.

Furthermore, the page containing your property has a “Property owner information” button. This button displays all your contact information.

Can I save my favourite holiday homes in my favourites list although I am a property owner?

Yes, of course, this function is available to all registered users. You can choose all your favourite holiday homes and store them in your favourites list and you can retrieve the properties at anytime.

You can administer your favourites list in the section “Personal data, favourites”.

The administration function for the favourite list can be found under “Personal data, favourites”.

You can also select your favourite holiday homes from your favourites list and send them to friends, family, or whoever else they may interest.

How can I recommend properties from my favourites list to other people?

You can recommend the website residencio.com, selected properties or your favourites list to anyone.

The button “recommend favourites” is here on the right side beneath “favourites”. /p>

Here on the right side beneath favourite, is the button “recommend favourites”. In the given recommendation formula, enter the email addresses of your reciepients. You could also send an accompanying message.

Please enter the E-mail address/es of the reciepient/s in the recommendation form. You may also send an accompanying message.

Does residencio of holiday properties?

residencio advertises holiday properties exclusively on the internet.This means that our list of holiday properties is always up to date.

Does residencio give information about holiday destinations?

Yes, information can be found under “Service”, here you find tipps and information at hand for your holiday planning, vaccination, weather forecast, trip tips, money calculator or exchange rates and many other information.

We have teamed up with internet partners who are specialists in various fields so that our website always provides you with up to date information.

Despite careful selection residencio is not liable for the content of any external internet sites listed. The providers of external internet sites are fully and solely liable for their content.

Can I book my flight, car rental and holiday insurance as well

Yes, you can book flights, car rental, airport shuttle services and holiday insurance through our partners.

You will receive the contractual and travel documents directly from the respective service provider whom you should also contact if you have any questions.

Despite careful selection residencio is not liable for the content of any external internet sites listed. The providers of external internet sites are fully and solely liable for their content.